For more detailed information on unique shipping circumstances please visit our Terms and Conditions page.
How much is shipping?
Kyte Baby currently offers free shipping on orders over £65. Gift cards do not qualify towards free shipping only physical items shipped. Cart subtotal must be above your location's free shipping threshold. This is the amount after any discount codes are applied.
We reserve the right to not ship to certain areas, in the event shipping charges are too costly. We do not ship to PO Boxes.
When will my order ship?
Orders are shipped from our warehouse within 1-2 business days (this does not include transit time with carrier). Please choose Next Day shipping option at checkout for priority shipping. If you have any special shipping requests, be sure to email them immediately, along with your order number, to info@kytebaby.co.uk.
NOTE: Purchases made during large releases may take up to 1 weeks and/or major sales may take up to 2 weeks to be processed and packaged before shipment.
For more information please visit our Terms and Conditions page.
Can I combine my unfulfilled orders to save on shipping?
We are not able to combine multiple orders to ship together. If you would like to cancel your order(s) to place one large order, you can utilize our order edit/cancellation feature within the first 24 hours.
Do you ship internationally?
At this time our UK site does not ship outside of the UK. For other destinations please visit our US site at KyteBaby.com
My order is lost or delayed in transit. What should I do?
If your order has not arrived in 2weeks from the date of shipment, please reach out to the postal carrier (Royal Mail), as well as our team (info@kytebaby.co.uk) for further assistance. We, unfortunately, cannot control the speed of delivery once packages leave our warehouse. We understand it is frustrating to experience postal delays, and are happy to assist in any way we can.